Culture & Values

The earth seen from the outer space in a Nubank's purple sky and with a hand about to touch it.

People at the center of the strategy: the first step to innovation

The key role of customer-centricity in creating continuous improvement cycles and mechanisms to inspect metrics, processes, and incidents, thus engaging tech teams

24 Jan 22

Nu Impacto Manifesto: Nubank’s commitment to the adoption of ESG practices

To reinforce Nubank's commitment to caring for the environment, the positive social impact on people's lives, and the best corporate governance practices, today we launched a manifesto video. Watch now.

09 Dec 21

The Spark Of Our Foundation: a letter from our founders

Our customers have always been at the core of everything we do.

25 Oct 21

Nu Game Changers 2: humanized customer service and WOWs that made history

In the second episode of the web series about our teams, Nubankers share stories of outstanding service interactions.

22 Oct 21

Nu Game Changers 1: how Nubank employees are part of our story

In this new web series, meet some Nubankers -old and new- that change the game and help build an even better Nubank and products in Latin America.

14 Oct 21

Get to know the Convergence Framework, a way to organize your actions as an Agilist

Discover how to identify real problems based on customer opinions, data, and observations as an Agilist.

08 Mar 21

Nubank agrees to have 50% of the leadership made up of women

By 2025, the commitment is to hire 3,300 women and become the most egalitarian technology company in Latin America.