Yuri Dantas, Head of Customer Excellence, talks about how we developed the standards that help our team in their routine work - Anticipate, Solve, Care, Empower.
Learn more about the pillars that guide our work and ensure we all have the same focus: doing what is best for our customers.
7 steps that helped us keep our teams connected and healthy in a home-office regime.
Cristina Junqueira, cofounder of Nubank, talks about the role of fintechs during the pandemic, and how Nubank has been operating in this period.
The values of a company are essential to ensure excellent customer service.
Or how to build a clear vision of what you should be studying