“We want to be remembered not only for the revolution we created, but for the way we got here.”
As a company, we must be aware of our impacts and our legacy on society and the environment.
We announced in September 23, 2020 that Nubank zeroed the carbon dioxide emissions of all its history.
We are the first financial institution in Brazil and in Mexico to do that.
That calculation considered all our emissions since the foundation of Nubank:
CO² emissions (in tons)
100 percent of those emissions
were already offset
Because we are digital and efficient, we cause less impact on the environment than traditional banks. Nevertheless, we want to minimize it as much as possible.
CO² emissions (in tons)
per million customers
Having a large number of employees demands a certain degree of water and energy consumption, as well as waste generation – and we want to be transparent on this matter too.
Nubank ended 2019 with
Our average water consumption was
Our average energy consumption was
Also, in 2019, we sent
of the waste produced in our offices to recycling
One of our pillars at Nubank is that everyone who works here acts like an owner, regardless of their position. That starts with leadership: having a board of directors and an ethical and committed management team is essential to our mission.
Learn about the policies and guidelines established to guide our solid and transparent governance.
We act in accordance with the regulations and laws applicable to our business, focused on always providing the best experience for our customers.
We value our customers and understand how important cybersecurity is for them to enjoy our services with peace of mind.
The guidelines and principles that drive our actions to contribute to the development of a fairer, more prosperous, and more sustainable society.
Our contracts do not have asterisks or fine print. Access them here.
We want to make our results clear so that anyone can access them. Here you will find last year's financial statements.
Our contact information and history of conversion rates.
Questions and answers about Central Bank of Brazil's Credit Information System.
You may access Nubank's Certificate of Registration here.
Nubankers' autonomy and freedom to create, improve and make mistakes are non-negotiable values – and we have ethics as the starting point for them to do it.