customer service

The image and logo of Game Nu Changers 2, a we series about Nubankers by Nubank.

Nu Game Changers 2: humanized customer service and WOWs that made history

In the second episode of the web series about our teams, Nubankers share stories of outstanding service interactions.

08 Sep 20

The Four Pillars of Customer Service at Nubank

Yuri Dantas, Head of Customer Excellence, talks about how we developed the standards that help our team in their routine work - Anticipate, Solve, Care, Empower.

08 Sep 20

What is Nubank? A company that is always on the side of their customers

Get to know the essence, values, and history of the largest independent digital bank in the world.