In 2019, I joined Nubank as a Customer Service Analyst. In two years, I entered the Technical Writing team. Discover how!
In the second episode of the web series about our teams, Nubankers share stories of outstanding service interactions.
Yuri Dantas, Head of Customer Excellence, talks about how we developed the standards that help our team in their routine work - Anticipate, Solve, Care, Empower.
Get to know the essence, values, and history of the largest independent digital bank in the world.