Complexity and importance of understanding the problem, a task often more important than finding a solution.
A walk-through of the different techniques we used to define and prioritize some of the biggest pain points of our customer support team.
Unfortunately, victory did not come for Brazil in the FIFA World Cup. But on April 12, 2023, NuBolão achieved the title of world record holder – and you're a part of it.
A look into the Nu's BrandBook Tool—the interactive platform of Nubank global brand guidelines, built for a new moment of brand maturity.
Ellen Kiss, the Director of our Center of Excellence in Design, hosted a prolific discussion about important topics in the design market.
UX Researcher helps the design and business teams to learn from our clients, and uses this data and knowledge to design the best products.
Nubank's Design team has over 200 professionals across many Business Units (BUs). Check out how the team is allocated in the company:
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