Gabriel Bastos, Author at Building Nubank

Gabriel Bastos

Gabriel de Matos Bastos is responsible for research in credit card limit experience, helping Nubank to provide services that make a difference in the lives of our customers. He has a degree in Industrial Design from Universidade Federal Fluminense (UFF) and Arizona State University (ASU), and post degree in Service Design from Pontificia Universidade Catolica (PUC-Rio). Gabriel has extensive experience working with quantitative data. Before joining Nubank, in 2021, he has worked in companies such as Globo and Zerezes. He tries to be a tennis player in spare time.

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Design August 18, 2023

A “Wicked Problem”: UX Research and the continuous search for framing the problem at Nubank

Complexity and importance of understanding the problem, a task often more important than finding a solution.

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